How do you play the Number Game?
Numbers add credibility to a speech, especially in a persuasive speech that uses logic to impress upon the audience. Say you are a salesman selling anti-cancer pills (are they even such medicine around??), one of the most used tactic is to state the current percentage of Singaporeans that are prone to cancer. Or if you are presenting to the board of directors, you will embellish your slides with revenue figures, return on investment percentages and company turnover numbers, especially if your company is doing well. Even speakers use numbers to reinforce their points. I remember a couple of days ago, Joni dished out a statistical figure that was appalling but underscored her point: Couples in Singapore are NOT having enough sex. In fact, based on her numbers, couples of having sex ONLY twice a week. Now, that is something!
In this entry, I would like to highlight two points about using numbers (or statistics) in your speech or presentation.
1. Don’t overwhelm your audience with too many numbers
True, numbers add credibility to your speech. It gives your audience the impression that you have did a significant amount of research to warrant their trust. But when every line in your speech is tagged with a number, it becomes an overkill. So just how much is too much? Hard to say. But here’s the thing. Audience usually only remember one or two statistics. So it doesn’t make sense to overwhelm with five or six.
In your next speech, select one or two numbers that will create the largest influence on your audience. Say you are persuading them to exercise, a statistics on the probablity of getting a heart attack by people who don’t exercise would be extremely useful in startling your audience. Or if you are presenting to a group of investors, tell them how much money they have made. They would be much more interested than knowing how many more clients your company have acquired.
2. Make your statistics memorable
One of the problems with using numbers is that they are easily forgetable. Though they create credibility, they lack memorability. For example, you have your lecturer telling you that 32% of your class will drop out of school. Though it registers logically, it does not move you emotionally. Hence the number is easily forgetable. But what if we do this instead.
Have the lecturer come into the class and say this: Will each of you turn to look at the student to your right? Once they are done, say this: Now will each of you turn to look at the student to your left? After they have all looked, say this: One of the students you have just looked at will not be returning to the school next year.”
Big difference right?
The trick to making your statistics memorable is to find a way to relate the statistics to your audience.
Let’s try another one. This is my fave. This speaker was underscoring the importance of high quality control and he was scoffing at people who thinks that 90% quality is good enough. Here’s how he did it.
Many would consider having 90% quality to be pretty good. Certainly, many more would consider 99% quality to be excellent. But, how about 99.73% quality? Would this level of quality be acceptable or even above the expectations of the pickiest consumer? If the pharmaceutical, healthcare, and public sanitation industries met a 99.73% quality standard the following statistics may provide us with an accurate illustration.
There would be at least 54,000 drug prescriptions filled improperly in the pharmaceutical industry annually. The healthcare industry would be responsible for dropping over 40,500 newborn babies every year. Additionally, there would be a period of two hours every month in which the public sanitation industries would allow the water quality to be unsafe.
Notice how the speaker relate each number to an incident that his audience can relate to. Not only will they remember the statistics, they will also remember the message: 99.72% quality is simply not good enough!
So the next time you want to throw in a number into your speech, stop and consider:
1. Is it relevant to the speech?
2. Will the number help reinforce a particular point or message?
3. How can I make the number more memorable?
Have fun with the number game!



